Please review the Contact Us form below and select the closest reason for your inquiry - if there is not an exact match. If your inquiry is in regards to an existing Hisense product that you own, you will need to submit a Parts and Service Support form below. Please note, the information requested on each form is required to assist you as quickly as possible and the forms are sent directly to the best person to help with each type of inquiry. Failure to provide information to us or submitting an incorrect form could result in delays as we are a high volume customer service team.
Example: if you are looking for a new remote, please fill out a Parts and Service Support form and select "Parts and Accessories" from the drop down.
We look forward to chatting with you.
Our team will do their best to get back to you in a timeline manner. Please ensure that you have added "@hisense.com" to your email whitelist to ensure spam filters do not block our replies. Please also be aware that delays may occur if we are not provided needed documentation or information and we have to reach out and request it from you.